Contact Us

When we’re not trying to save you money on your insurance, we like a chat! If you need to get in touch with us, please note the following:

Queries About Existing Insurance Policies

The Insurers is a price comparison website and not an insurance provider. If you already own an insurance policy and have a question about it, you should contact your insurance company directly as we do not hold any records of which insurance provider you have your policy with.

If you would like to talk about an insurance quotation you have received from us but haven’t yet purchased your policy, then call one of the numbers below (lines are open Monday to Friday, 9am to 5pm):


We work hard to ensure we provide consumers with the best service we can. However, sometimes things go wrong and if that happens to you, we will try our best to help solve your problem. You can contact our Customer Services team in the following ways:

Telephone: 0800 088 7319 (Opening Hours: Monday to Friday, 9am to 5pm)



Customer Services Department,
Vast Visibility Ltd,
8 Princes Parade,
Princes Dock,
L3 1DL

If we are unable to resolve a complaint you have made, you may take your complaint to the Financial Ombudsman Service. We will supply you with their contact details when you submit a complaint to us.